The Canadian Delivery Express phone scam


I received a call… well a voicemail actually from an unknown number, +232 21638838. The message was from “Canadian Delivery Express” and that my international package has already arrived and I need to call them back with a code “5526” to retrieve it from the collection point.

Well I was expecting a package actually so I returned the call. An automated voice greeted me and started asking me questions.

It asked for my name, last name then first name. I thought it’s to verify that the package is indeed for me. It’s odd though that it didn’t ask me to repeat it even if I was speaking so softly. Then asked for my age. Now that’s suspicious. Why do they have to know my age? Still, I went along but gave a bogus age. Then it asked for my address… that’s when I hung up. Some people won’t though, thinking they need to verify where the package will be sent.

Went online and did some research. True enough… it’s a scam which has been going on for a few months now targeting Canadians. The number is from Sierra Leone. Canadian Delivery Express doesn’t exist.

I suspect that they don’t ask for your SIN number and birth date to make it look harmless at first. But once they got your name, age, address or whatever, an actual person can call you with those details and ask for more sensitive information. Or they can use those information to start stealing your identity or just sell those harvested information outright.

Unfortunately, there’s nothing that’s not drastic you can do at this point once those information is out. You can call them a few times offering different half-true information to muddy the waters. You can probably have your phone number changed. Move to a new place perhaps? Yeah, it sucks so I hope you’ve done your research first before giving them out.

You can read other people’s experience of the scam here or here.

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96 Responses

  1. Steve says:

    I just received the same automated phone call about 20 minutes ago, thank you for your post.

  2. Mary says:

    I received this voicemail a few minutes ago. I am expecting a package through Canada Post in a couple of days. Same code number but they referred to themselves as Canada Packaging Service.
    Thanks for your post.

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